Privacy Policy
1. Introduction
Digital Language Company for Translation and Linguistic LLC, a company incorporated in the Hashemite Kingdom of Jordan with registered number 81125 (“Company”, “we”, “us”, or “our”) is committed to protecting personal data and respecting privacy rights.
This Privacy Policy explains how we collect, use, process, store, and safeguard personal data when you:
- Access or use our website (https://tarjame.com);
- Submit documents for translation;
- Request quotations;
- Register an account; or
- Otherwise interact with our services.
This Policy is drafted in consideration of:
- The General Data Protection Regulation (EU) 2016/679 (GDPR);
- Applicable data protection laws of the Hashemite Kingdom of Jordan; and
- Other applicable Middle East data protection laws.
This Policy should be read together with our Terms and Conditions.
2. Data Controller
For the purposes of applicable data protection laws, the Company acts as the Data Controller, meaning we determine the purposes and means of processing personal data.
3. Categories of Data Collected
We may collect and process the following categories of personal data:
A. Identification and Contact Data
- Full name
- Email address
- Telephone number
- Billing address
- Company name (if applicable)
B. Transaction and Payment Data
- Payment confirmation details
- Billing records
(Payment card information is processed by secure third-party payment providers.)
C. Service Data
- Documents uploaded for translation
- Information contained within such documents (which may include sensitive personal data, such as identification records, academic documents, legal records, or medical information)
D. Technical and Usage Data
Collected automatically:
- IP address
- Browser type and device information
- Operating system
- Website usage analytics
- Cookies and similar tracking technologies
4. Legal Basis for Processing
We process personal data on one or more of the following lawful bases:
- Performance of a Contract – to provide translation services;
- Pre-Contractual Measures – responding to quotations or service requests;
- Legal Obligation – compliance with tax, accounting, or regulatory duties;
- Legitimate Interests – improving services, fraud prevention, and business operations;
- Consent – where required (e.g., marketing communications).
5. Purpose of Processing
We use personal data for the following purposes:
- Providing translation and linguistic services;
- Verifying identity where required;
- Managing accounts and customer relationships;
- Processing payments and issuing invoices;
- Improving website performance and user experience;
- Ensuring platform security and fraud prevention;
- Sending service-related communications;
- Sending marketing communications where legally permitted.
6. Confidentiality of Submitted Documents
Given the nature of translation services, uploaded documents may contain highly confidential or sensitive information.
We implement strict safeguards including:
- Contractual confidentiality obligations for translators and staff;
- Restricted access controls;
- Secure digital storage systems;
- Data minimisation practices;
- Encryption protocols where appropriate.
Documents are processed solely for service delivery unless otherwise required by law.
7. Data Sharing
We may share personal data only where necessary with:
- Our employees, agents and/or professional advisors;
- IT and hosting providers;
- Payment processors;
- Notarisation or courier service providers (if requested);
- Legal or governmental authorities when legally required.
All third-party service providers are required to implement appropriate data protection safeguards.
8. International Transfers
Because we may serve international clients, personal data may be transferred or stored outside Jordan.
Where transfers occur to jurisdictions outside the Middle East or the European Economic Area, we implement appropriate safeguards, including:
- Contractual data protection clauses;
- Confidentiality agreements;
- Adequate security measures consistent with GDPR principles.
We take reasonable steps to ensure that personal data receives a level of protection consistent with applicable laws.
9. Data Security
We apply appropriate technical and organisational security measures, including:
- Secure servers and controlled access environments;
- Encryption of payment transactions;
- Role-based access restrictions;
- Periodic internal review of data protection procedures.
While we use commercially reasonable safeguards, no online system can guarantee absolute security.
10. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill contractual obligations;
- Comply with legal or regulatory requirements;
- Maintain accounting and tax records;
- Resolve disputes;
- Protect legal rights.
Where deletion is requested, we will remove data unless retention is legally required.
Archived or backup copies may be retained temporarily in accordance with compliance obligations.
11. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal data;
- Request correction of inaccurate information;
- Request deletion (right to erasure);
- Restrict or object to certain processing;
- Withdraw consent where processing is based on consent;
- Request data portability (where applicable);
- Lodge a complaint with a competent data protection authority.
Requests may be submitted to: [email protected]
We may request identity verification before processing rights requests.
12. Cookies and Tracking Technologies
Our website uses cookies to:
- Ensure website functionality;
- Improve performance and analytics;
- Enhance user experience.
You may adjust cookie preferences through your browser settings. Disabling cookies may limit certain website features.
13. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third parties.
14. Business Transfers
In the event of merger, restructuring, acquisition, or sale of assets, personal data may be transferred as part of that transaction, subject to confidentiality and applicable law.
15. Updates to This Policy
We may update this Privacy Policy periodically to reflect legal, operational, or regulatory changes. The updated version will be published on our website with the effective date.
Continued use of the website after amendments constitutes acceptance of the revised Policy.
16. Contact Details
Digital Language Company for Translation and Linguistic LLC
Registered No. 81125 – Hashemite Kingdom of Jordan
Website: https://tarjame.com
Email: [email protected]
Privacy Policy
1. Introduction
Digital Language Company for Translation and Linguistic LLC, a company incorporated in the Hashemite Kingdom of Jordan with registered number 81125 (“Company”, “we”, “us”, or “our”) is committed to protecting personal data and respecting privacy rights.
This Privacy Policy explains how we collect, use, process, store, and safeguard personal data when you:
- Access or use our website (https://tarjame.com);
- Submit documents for translation;
- Request quotations;
- Register an account; or
- Otherwise interact with our services.
This Policy is drafted in consideration of:
- The General Data Protection Regulation (EU) 2016/679 (GDPR);
- Applicable data protection laws of the Hashemite Kingdom of Jordan; and
- Other applicable Middle East data protection laws.
This Policy should be read together with our Terms and Conditions.
2. Data Controller
For the purposes of applicable data protection laws, the Company acts as the Data Controller, meaning we determine the purposes and means of processing personal data.
3. Categories of Data Collected
We may collect and process the following categories of personal data:
A. Identification and Contact Data
- Full name
- Email address
- Telephone number
- Billing address
- Company name (if applicable)
B. Transaction and Payment Data
- Payment confirmation details
- Billing records
(Payment card information is processed by secure third-party payment providers.)
C. Service Data
- Documents uploaded for translation
- Information contained within such documents (which may include sensitive personal data, such as identification records, academic documents, legal records, or medical information)
D. Technical and Usage Data
Collected automatically:
- IP address
- Browser type and device information
- Operating system
- Website usage analytics
- Cookies and similar tracking technologies
4. Legal Basis for Processing
We process personal data on one or more of the following lawful bases:
- Performance of a Contract – to provide translation services;
- Pre-Contractual Measures – responding to quotations or service requests;
- Legal Obligation – compliance with tax, accounting, or regulatory duties;
- Legitimate Interests – improving services, fraud prevention, and business operations;
- Consent – where required (e.g., marketing communications).
5. Purpose of Processing
We use personal data for the following purposes:
- Providing translation and linguistic services;
- Verifying identity where required;
- Managing accounts and customer relationships;
- Processing payments and issuing invoices;
- Improving website performance and user experience;
- Ensuring platform security and fraud prevention;
- Sending service-related communications;
- Sending marketing communications where legally permitted.
6. Confidentiality of Submitted Documents
Given the nature of translation services, uploaded documents may contain highly confidential or sensitive information.
We implement strict safeguards including:
- Contractual confidentiality obligations for translators and staff;
- Restricted access controls;
- Secure digital storage systems;
- Data minimisation practices;
- Encryption protocols where appropriate.
Documents are processed solely for service delivery unless otherwise required by law.
7. Data Sharing
We may share personal data only where necessary with:
- Our employees, agents and/or professional advisors;
- IT and hosting providers;
- Payment processors;
- Notarisation or courier service providers (if requested);
- Legal or governmental authorities when legally required.
All third-party service providers are required to implement appropriate data protection safeguards.
8. International Transfers
Because we may serve international clients, personal data may be transferred or stored outside Jordan.
Where transfers occur to jurisdictions outside the Middle East or the European Economic Area, we implement appropriate safeguards, including:
- Contractual data protection clauses;
- Confidentiality agreements;
- Adequate security measures consistent with GDPR principles.
We take reasonable steps to ensure that personal data receives a level of protection consistent with applicable laws.
9. Data Security
We apply appropriate technical and organisational security measures, including:
- Secure servers and controlled access environments;
- Encryption of payment transactions;
- Role-based access restrictions;
- Periodic internal review of data protection procedures.
While we use commercially reasonable safeguards, no online system can guarantee absolute security.
10. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill contractual obligations;
- Comply with legal or regulatory requirements;
- Maintain accounting and tax records;
- Resolve disputes;
- Protect legal rights.
Where deletion is requested, we will remove data unless retention is legally required.
Archived or backup copies may be retained temporarily in accordance with compliance obligations.
11. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal data;
- Request correction of inaccurate information;
- Request deletion (right to erasure);
- Restrict or object to certain processing;
- Withdraw consent where processing is based on consent;
- Request data portability (where applicable);
- Lodge a complaint with a competent data protection authority.
Requests may be submitted to: [email protected]
We may request identity verification before processing rights requests.
12. Cookies and Tracking Technologies
Our website uses cookies to:
- Ensure website functionality;
- Improve performance and analytics;
- Enhance user experience.
You may adjust cookie preferences through your browser settings. Disabling cookies may limit certain website features.
13. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third parties.
14. Business Transfers
In the event of merger, restructuring, acquisition, or sale of assets, personal data may be transferred as part of that transaction, subject to confidentiality and applicable law.
15. Updates to This Policy
We may update this Privacy Policy periodically to reflect legal, operational, or regulatory changes. The updated version will be published on our website with the effective date.
Continued use of the website after amendments constitutes acceptance of the revised Policy.
16. Contact Details
Digital Language Company for Translation and Linguistic LLC
Registered No. 81125 – Hashemite Kingdom of Jordan
Website: https://tarjame.com
Email: [email protected]
